Terms of Service

Welcome to Mwinako. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian.

2. Products and Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur.

We reserve the right to:

• Correct pricing or description errors at any time.
• Modify or discontinue products without prior notice.
• Refuse or cancel any order if incorrect pricing or product information has been displayed.

3. Orders

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

• Product unavailability
• Suspected fraud
• Payment issues
• Errors in pricing or product information

If your order is cancelled after payment has been received, you will receive a full refund.

4. Payment

Payment must be received before your order is processed.

We accept the payment methods displayed at checkout. All payments are processed securely through trusted third-party payment providers. We do not store your payment card information.

5. Shipping

Delivery times provided on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by:

• Shipping carriers
• Customs inspections
• Weather conditions
• Public holidays
• Events beyond our reasonable control

Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrect addresses provided during checkout.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. By placing an order, you agree to that policy.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and designs, is owned by or licensed to Mwinako and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without our prior written permission.

8. Acceptable Use

You agree not to:

• Use the website for any unlawful purpose.
• Attempt to gain unauthorized access to our systems.
• Interfere with the security or functionality of the website.
• Upload malicious software or harmful code.
• Engage in fraudulent or abusive activity.

9. Limitation of Liability

To the fullest extent permitted by law, Mwinako shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Disclaimer

Our products and website are provided "as is" and "as available" without warranties of any kind, either express or implied, except where required by applicable law.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Third-Party Services

Our website may contain links to third-party websites or use third-party services, including payment processors and shipping providers. We are not responsible for the content, policies, or practices of those third parties.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes become effective immediately upon posting on our website.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Mwinako operates, without regard to conflict of law principles.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us through the contact details provided on our website.

Thank you for choosing Mwinako.